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The Financial Commission and protecting trader interests

The Financial Commission is an independent organisation which specialises in regulating disputes between brokers and traders working on the Forex market. The Commission operates under the principles of transparency and simplicity.
The purpose of the Financial Commission is to be fast, objective, and professional in its resolution of disputes between traders and brokers.
Alpari has been a member of the Commission since 2013.

What does the Financial Commission offer traders?

A safety net from the Commission’s compensation fund of up to 20,000 USD for a single complaint.
Unbiased assessments of disputes free of charge.
Fast and effective regulation of disputes with brokers.

Why did Alpari become a member of the Financial Commission?

The Financial Commission brings together leading industry specialists who aim to increase market transparency and service standards across the Forex industry. The creation of an honest industry means client trust in companies, which is a cornerstone of business success.

How does the Financial Commission work?

The Financial Commission has created a special compensation fund which is supported by 10% of the Commission’s participants’ monthly subscription. The compensation funds act as an insurance policy for all clients of members, which provides protection of up to 20,000 EUR in the event that a member refuses to adhere to a judgement made by the Financial Commission. Find out more here.

Any company client can refer to the Commission as long as the company is a member of the Financial Commission and the client has received an official response from the broker regarding an unresolved dispute that the client deems unsatisfactory.
After the trader has submitted their complaint, the Financial Commission reviews it and makes a decision within 1-2 weeks.
Committee decisions taken regarding the assessment of disputes submitted to the Financial Commission must be complied with by the brokers who are registered members of the Commission.
Where brokers refuse to comply with decisions taken by the Financial Commission committee for resolving disputes, compensation is paid to the trader from the special compensation fund.

Find out more about the Financial Commission and how it operates on the organisation's website.